Privacy Policy:

Introduction:

We, at SocioAnalytica (SocioAnalytica.com) are committed to respecting your online privacy and recognize the need for appropriate protection and management of any personally identifiable information you share with us. This Privacy Policy ("Policy") describes how SocioAnalytica collects, uses, discloses and transfers personal information of users through its websites. This policy applies to those who visit the Platform, or whose information SocioAnalytica otherwise receives in connection with its services (hereinafter collectively referred to as "Users"). For the purposes of the Privacy Policy, "You" or "Your" shall mean the person who is accessing SocioAnalytica.com.

Types of Personal Information collected by SocioAnalytica

"Personal information" (PI) - means any information relating to an identified or identifiable natural person including common identifiers such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person and any other information that is so categorized by applicable laws. We collect information about you and/or your usage to provide better services and offerings. The Personal Information that we collect, and how we collect it, depends upon how you interact with us. We collect the following categories of Personal Information in the following ways:

• Name, email address, country, city, contact number and company/organization that you are associated with, when the you sign up;
• Information about the services that you use and how you use them, including log information and location information, when you are a user of the services through the Platform;s
• We may collect your Personal Information such as name, age, contact details, preferences, etc. through surveys and forms, when you choose to participate in these surveys etc.;
• When you visit the Platform, we use cookies to automatically collect, store and use technical information about your system and interaction with our Platform;
• When you use a device to access the Platform, SocioAnalytica may collect technical or other related information from the device as well as the device location;
• If you choose to sign in with your social media account to access the Platform, or otherwise connect your social media account with the services of the Platform, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the social media interface. Please see your social media provider's privacy policy and help centre for more information about how they share information when you choose to connect your account.

How SocioAnalytica may use your Personal Information

Our use of your personal data depends on the purpose for which you interact with us. We may process your Personal Information for the following purposes:

• Providing our services and products to you;
• Protecting our Users and providing you with customer support;
• We use information collected from cookies and other technologies, to improve your user experience and the overall quality of our services
• Improving the Platform and its content to provide better features and services.
• Conducting market research and surveys with the aim of improving our products and services.
• Sending you information about our products and services for marketing purposes and promotions;

Cookies and Other Tracking Technologies

Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about web-site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Platform.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Platform and the overall website experience. We may also analyse information that does not contain Personal Information for trends and statistics.

The Basis/ Grounds which we rely on for collection and processing of your Personal Information:

Your Personal Information is collected and processed by SocioAnalytica based on the following legal grounds depending upon the nature of Personal Information and the purposes for which it is processed.

Consent:

SocioAnalytica relies on your consent in order to process your Personal Information in certain situations. If SocioAnalytica requires your consent to collect and process certain Personal Information, as per the requirements under the applicable data protection laws, your consent is sought at the time of collection of your Personal Information and such processing will only be performed where consent is secured.

Compliance with a legal obligation:

Your Personal Information may be processed by SocioAnalytica, to the extent that such processing is necessary to allow SocioAnalytica to comply with a legal obligation. An example of this would be if SocioAnalytica is required to disclose your Personal Information to respond to a court order or if SocioAnalytica is required to retain specific records for a fixed period to comply with requirements under any applicable law.

Information Sharing and Disclosure

SocioAnalytica does not disclose, transfer or share your Personal Information with others except with:

• Third parties including enforcement, regulatory and judicial authorities, if we determine that disclosure of your Personal Information is required to a) respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; or b) investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of SocioAnalytica’s Terms of Use or as otherwise required by law;
• In the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of SocioAnalytica’s business assets we may disclose Personal Information to those involved in the negotiation or transfer.
• Third party service providers and marketing partners that SocioAnalytica engages to a) provide services over the Platform on SocioAnalytica’s behalf; b) maintain the Platform and mailing lists; or c) communicate with you on SocioAnalytica’s behalf about offers relating to its products and/or services.
• Third party advertisers to display advertisements to you when you visit the Platform. The third-party advertisers include financial service providers (such as banks, insurance agents, stock brokers and mortgage lenders) and non-financial companies (such as stores, airlines, and software companies). These companies may use information about you and your visits to this Platform and other web sites to provide advertisements on this Platform.

Changes to this Privacy Policy

SocioAnalytica reserves the right to update, change or modify this Privacy Policy at any time. The Privacy Policy shall come to effect from the date of publication of such update, change or modification.

Disclaimer

SocioAnalytica does not store any account related information or any credit / debit card details. SocioAnalytica shall not be liable for any loss or damage sustained by Users as a result of any disclosure (inadvertent or otherwise) of any information concerning the User's account, credit cards or debit cards in the course of any online transactions or payments made for any products and/or services offered through the Platform.
In case any Personal Information is shared by you with SocioAnalytica, which is not requested by SocioAnalytica during registration, (whether mandatorily or optionally), SocioAnalytica will not be liable for any information security breach or disclosure in relation to such information.

If you have any questions regarding this Privacy Policy or the protection of your Personal Information, please contact SocioAnalytica’s Data Protection Officer/ Grievance Officer at the following:

Data Protection Officer/ Grievance Officer

In case you have any complaints and/or grievances in relation to the processing of your Personal Information you can send your complaints via e-mail to our grievance officer:

• Grievance Officer
• SocioAnalytica
• Email: info@socioanalytica.com